Frequently Asked Questions

When will my Virtual Tour be ready to view?
Your Virtual Tour will be posted no later than 9am the following business day.

How do I add my agent headshot and realtor banner to my Virtual Tour?
E-mail your headshot and broker banner to service@phototreehouse.com and they will be resized and added to your tour. Please send photos that are at least 660 pixels high. Agent headshots can be square or portrait. Broker banners can be square, portrait or landscape.

Do you charge a Travel Fee?
Yes. The first 35 miles of round trip travel is included in your tour prices. Each additional mile is $2. Mileage is calculated to and from 4911 SE Cora St. - Portland, OR or from the previous appointment address & to the following appointment address. Whichever is less. Scheduling your tours back to back or in conjunction with other agents can help to eliminate any travel fees.

What are your hours?
The listed prices for photography are for Monday - Friday 9:30am to 3pm excluding holidays. Dusk & weekend photography is available at an additional charge.

Please send all questions to service@phototreehouse.com for quick help.